INFLUENCE OF PERSONALITY FACTORS ON THE TENDENCY TO ENGAGE IN WORKPLACE INCIVILITY
Keywords:
Personality factors, Workplace incivility, Civil servants.Abstract
The study examines the relationship between personality factors and workplace incivility among ministry workers. Using an ex-post facto cross-sectional survey design, and accidental sampling technique, two hundred and sixteen (216) employees were drawn as participants from civil servants in the ministries situated in Oyo State secretariat, Ibadan. Their ages ranged between 20 and 60 years of age. Out of the total sample of 216, 116 (53.7%) were male and 100 (46.3%) were female. Three hypotheses were tested using Pearson Product Moment Correlation. The results revealed that of the three personality factors examined, only emotional stability had significant positive relationship with workplace incivility (r = .407; P<.01); whereas conscientiousness (r = -.225; P<.01) and agreeableness (r = -.341; P<.01) had significant negative relationship with workplace incivility of employees. Recommendation were made that government agencies and other employers of labour should consider personality traits when carrying out selection process; and more specifically, that future studies should cover larger sample size and other populations aside civil servants so as to increase the generalizability of the findings.References
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