INFLUENCE OF WORK ENVIRONMENT, BEHAVIOURAL PATTERN AND SELF-ESTEEM ON EMPLOYEE JOB PERFORMANCE IN LAGOS STATE
Keywords:Job Performance, Lagos, Self-Esteem, Behavioural Pattern, Work Environment
AbstractOrganizations strive on the collective effort of the employees that make up the organization and for higher productivity to be attained, several factors must interplay. In this study, the influence of work environment, behavioural pattern and self-esteem on employeeâ€™s job performance in Lagos State were explored. A number of works have been done on the above variables and their influence on job performance, but only very few have shown the pivotal role played by the work environment on the other variables. This study filled this gap in an attempt to show the interrelationships of the variables. Survey design was employed where 113 respondents were randomly selected from the Lagos State Secretariat Alausa. Two hypotheses were formulated at the 0.05 level of significance. The study employed a questionnaire on employee job performance (QEJP) to measure the influence of the predictor variables on criterion variable in selected organizations in Lagos State. Results indicated a significant relationship exist between performance on the job and self-esteem (r = .361, p < .05), behavioural pattern (r = .231, p < .05), and work environment (r = .314, p < .05). Self-esteem was the strongest predictor of employee job performance (Î² = 0.231; t = 3.389; p < 0.05), and next was work environment (Î² = 0.168; t = 2.860; p < 0.05). There was however no significant effect of educational level (F (1, 100) = .863, p > 0.05) and marital status (F (1, 100) = 3.221, p > 0.05) on employee job performance. Employeesâ€™ work environment invariably forms a relationship between the employer and the employee. A comfortable and conducive work environment may promote work effectiveness of workers and lead to increased job performance.Â
Barrick, M. R., Stewart, G. L., & Piotrowski, M. (2002). Personality and job performance: Test of the mediating effects of motivation among sales representatives. Journal of Applied Psychology, 87(1):43-51. Retrieved from https://www.ncbi.nlm.nih.gov/pubmed/11916215
Baumeister, R. F.; Campbell, J. D.; Krueger, J. I. & Vohs, K. D. (2003). Does High Self-Esteem Cause Better Performance, Interpersonal Success, Happiness, or Healthier Lifestyles? Psychological Science in the Public Interest. 4(1): 1-44 DOI: 10.1111/1529-1006.01431.
Burke, K. J., & Weir, T. (1980). Type A experience: Occupational and life demand satisfaction and well-beings. Journal of Human Stress, 6(4): 28-38.
Chan, D. W., & Lee, H. C. B. (1993). Dimensions of self-esteem and psychological symptoms among Chinese adolescents in Hong Kong. Journal of Youth and Adolescence, 22(4): 425-440. DOI:10.1007/BF01537722
Chandrasekar, K. (2011).Workplace environment and its impact on organizational performance in Public Sector Organizations, Alagappa University, Karaikudi, India.
Crandall, R. (1973). The measurement of self-esteem and related concepts. In J. P. Robinson & P. R. Shaver (Eds.), Measures of social psychological attitudes (pp. 45-167). Ann Arbor: University of Michigan Press.
Dembroski, T. M., Mc-Dougall. J. M., Shields J. L., Petitto, J., & Lushene, R. (1978). Components of the Type A coronary-prone behaviour pattern and cardio-vascular responses to psychomotor challenge. Journal of Behavioural Medicine. 1, 159 - 176.
Dugdill, L. (2000). Developing a holistic understanding of workplace health: the case of bank workers. Ergonomics, 43(10): 1738-1749. DOI: 10.1080/001401300750004140
Fajana, S, (2002). Human Resource Management: An Itroduction. Lagos: Labofin Company.
Fleming, J. S. & Courtney, B. E. (1984). The dimensionality of self-esteem: II. hierarchical facet model for revised measurement scales. Journal of Personality and Social Psychology, 46(2):404-421. http://dx.doi.org/10.1037/0022-3522.214.171.1244
Jamal, M. & Baba, V. V. (2001).Type-A Behavior, Job Performance, and Well-Being in College Teachers. International Journal of Stress Management, 8(3): 231-240. DOI:10.1023/A:1011343226440
Jones, A. P. & James, L. R. (1979). Psychological climate: Dimensions and relationships of individual and aggregated work environment perceptions, Organizational Behaviour and Human Performance, 23: 201â€“250.
Judge, T. A., & Bono, J. E. (2001). Relationship of core self-evaluations traitsâ€”self-esteem, generalized self-efficacy, locus of control, and emotional stabilityâ€”with job satisfaction and job performance: A meta-analysis. Journal of Applied Psychology, 86(1):80â€“92.
Haynes, Barry (2008) An evaluation of the impact of the office environment on productivity. Facilities, 26 (5/6). 178-195. ISSN 0263-2772
Hutman, E. (1999). "The relationship between self-esteem and job performance" ETD Collection for Florida International University. Paper AAI1394458. Retrieved from http://digitalcommons.fiu.edu/dissertations/AAI1394458
Ingham, R. and Stone, N. (2006). Topics for individual interviews and focus group discussions: Partner selection, sexual behaviour and risk taking, in: Cleland J, Ingham R and Stone N, Asking Young People About Sexual and Reproductive Behaviours: Introduction to Illustrative Core Instruments, UNDP/UNFPA/WHO/World Bank Special Programme of Research, Development and Research Training in Human Reproduction: Geneva. Retrieved from who.int/reproductive-health/adolescent/docs/qestionnaire_intro.pdf.
Kinzl, J. F. H.; Knotzer, C. Traweger, W. Lederer, T. Heidegger and A. Benzer (2004). Influence of working conditions on job satisfaction in anesthetists. British Journal of Anesthesia. Retrieved from http://bja.oxfordjournals.org/cgi/content/full/94/2/211
Leblebici D., (2012), Impact of Workplace Quality on Employeeâ€™s Productivity: Case study of A bank in Turkey, Journal of Business, Economics and Finance, ISSN 2146- 7943, Volume 1 issue 1 p.p. (38-49)
Lyubomirsky, S.; Tkach, C.; Dimatteo, M.R. (2006). Are the Differences between Happiness and Self-Esteem? Social Indicators Research, 78 (3): 363-404. Retrieved from: http://www.jstor.org/stable/27522615
McCarthy, J. D., & Hoge, D. R. (1982). Analysis of age effects in longitudinal studies of adolescent self-esteem. Developmental Psychology, 18(3), 371-379.
Mishra, P. C. (1986). Strenuous working conditions as a moderator variable of the job satisfaction- job involvement relationship. Indian Psychological Review, 3, 4-9.
Mruk, C. (1995). Self-Esteem: Research, Theory, and Practice. New York: Springer Publishing Company.
Odukoya, J. A., Adekeye, O. A., Igbinoba, A. O., & Afolabi, A. (2018). Item analysis of university-wide multiple choice objective examinations: the experience of a Nigerian private university. Quality and Quantity, 52(3): 983-997. DOI 10.1007/s11135-017-0499-2
Oyeniyi, O. D & Adekeye, O. A. (2010). The Influence of Behavioural Pattern, Self-Esteem and Work Environment on Job Performance. Germany: VDM Verlag Publishers.
Pierce, J. L. (2004). Self-Esteem within the work and organizational context: A review of the organization-based self-esteem literature. Journal of Management, 30(5): 591-622. Retrieved from http://jom.sagepub.com/cgi/content/abstract/30/5/591
Rosenberg, M. (1965). Society and the adolescent self-image. Princeton, NJ: Princeton University Press.
Rosenberg, M. (1979). Conceiving the self. New York: Basic Books.
Silber, E. & Tippett, J. S. (1965). Self-esteem: clinical assessment and measurement validation. Psychological Reports, 16:1017-1071.
Srivastava, A. K. (2008). Effect of Perceived Work Environment on Employeesâ€™ Job Behaviour and Organizational Effectiveness. Journal of the Indian Academy of Applied Psychology, 34 (1): 47-55.
Stup, R. (2003). Control the Factors that Influence Employee Success. Managing the Hispanic Workforce Conference. Cornell University and Penneylvania State University.
Tetrick, L., & Larocoo, J. M. (1987). Understanding prediction and control as moderators of the relationship between perceived stress, satisfaction and psychological well-being. Journal of Applied Psychology, 72, 538-543.
Thompson, Jr., A. A., Strickland, A. J., Gamble, J. E. (2010). Crafting and Executing Strategy: The Quest for Competitive Advantage: Concepts and Cases. New York: McGraw-Hill
Tripathi, A. (2014). Workplace Environment: Consequences on Employees. Retrieved from http://www.linkedin.com/pulse
Tumulty, G., Jernigan, I. E., & Kohut, G. F. (1994). The impact of perceived work environment on job satisfaction of hospital staff nurses. Applied Nursing Research, 7(2): 84-90.
Van Dongen, C. J. (1996). Quality of life and self-esteem in working and nonworking persons with mental illness. Community Mental Health Journal, 32(6): 535-548. DOI:10.1007/BF02251064.
Vischer J. C. (2007). The effects of the physical environment on job performance: towards a theoretical model of workspace stress. Stress and Health, 23: 175â€“184. DOI: 10.1002/smi.1134.
Willems, I. R., Janvier, R. & Henderickx, E. (2004). The unique nature of psychological contracts in the public sector: an exploration. Retrieved from http://citeweb.info/20040557963
Zeisel, J. (2006). Inquiry By Design: environment/behavior/neuroscience in architecture, interiors, landscape and planning. 2nd Ed. New York: W.W. Norton.
Copyright is owned by the journal.