UNDERSTANDING GROUP DYNAMICS, OPENNESS TO EXPERIENCE AND INCIVILITY IN WORK ORGANISATIONS.
This study investigated group dynamic, openness to experience and workplace incivility in the workplace. Two hundred and sixty eight telecommunication employees, (97 male and 171 female), with an age range of 18 to 55 years participated in the study. Data were collected using three validated scales. Results indicated that group dynamics has no significant relationship with workplace incivility (r (268) = .02; P>.05); Openness to experience has significant inverse relationship with workplace incivility (r (268) = -.16**; P<.01). Group dynamics and openness to experience had no joint influence on workplace incivility (F (2, 264) = 1.46; >.05) while openness to experience had significant main influence on workplace incivility (F (1, 264) =8.54; <.05), group dynamics does not had significant main influence on workplace incivility (F (1, 264) = .00; >.05). Also there was no significant difference between male and female employees on workplace incivility (t (266) = 0.39, P>.05). It was concluded that employees with higher level of openness to experience employees will be more cohesive, and avoid the manifestation of workplace incivility and this will results in higher productivity and achievement of organizational set goals and objectives. Thus, it is imperative for organisations to device checklist to promote effective group dynamics and openness to experience in order to inculcate acceptable work etiquette among employees to prevent incidence of workplace incivility and its consequences.
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